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FAQs

FAQs

Frequently Asked Questions (FAQs)

Do you offer nationwide delivery?

Yes, we deliver to customers across the country.


How long does delivery take?

Delivery within Accra typically takes 1–3 business days, while deliveries outside Accra may take 2–5 business days.


What payment methods do you accept?

We accept secure payment options available during checkout.


Can I return beauty products?

Due to hygiene reasons, opened or used beauty products cannot be returned.


How can I contact customer service?

You can reach us using the contact details provided on our Contact Us page.


Do you restock sold-out items?

Popular items may be restocked depending on availability. Follow our social media pages or check our website regularly for updates.


Are your products authentic?

Yes. We strive to provide quality products sourced from trusted suppliers.


Can I modify my order after placing it?

Please contact us as soon as possible. Once an order has been processed or shipped, modifications may no longer be possible.